Klarna Support

1️⃣ Welcome and Overview

If you’ve enrolled in our program using Klarna financing, this resource will guide you through managing your payments, accessing your account, and contacting Klarna for support.

This is a comprehensive guide that we put together to help you save time Googling and searching for answers when you need to manage your Klarna account.

NOTE – Unchained Leader is not affiliated with Klarna, any changes to your account and billing would need to be handled directly with Klarna. If you're looking to cancel your Klarna loan, note that Klarna will not be able to do this, you'll only be able to manage your loan i.e. update payment amounts or due dates.

2️⃣ How To Access Your Klarna Account

To access from your browser:

1. Visit https://app.klarna.com/login 
2. Log in with the email or phone number you used for financing.
3. If you don't remember your password, click "Forgot password" to reset your password.

To access via the mobile app: 

We encourage you to download the Klarna app so you can easily manage your payment plan from your mobile device. Its not required, you can definitely access your account through the browser using the website above.

• iOS (Apple Store): Download Klarna on iPhone 

• Android (Google Play): Download Klarna on Android

3️⃣ How To Manage Your Payment Plan

Steps to View & Make Payments:

1. Log in to your Klarna account: Klarna Login

2. View and manage purchases from the Klarna app or dashboard.

Options include:

• Pay now

• Pay in 4

• Financing (monthly options)

Click here --> to learn how to make a payment

4️⃣ What You Can Do Inside The Klarna Platform

✅ Track purchases (remaining balance, due dates).

✅ Change your payment method (switch from a debit card to a bank account).

✅ Set up AutoPay for hassle-free payments.

✅ Update billing information.

✅ Get payment extensions (if eligible).

5️⃣ How To Contact Affirm For Support

• Customer Service Page: Klarna Help Center
• Chat Support: Available in-app and on web
• Phone Support: Klarna doesn't offer direct phone support in all regions; chat is preferred.

6️⃣ Frequently Asked Questions (FAQ)

What happens if I miss a payment?

Klarna maycharge late fees, and missed payments may affect your ability to use Klarna in the future.

Click here --> for more information on missed payments

Can I pay off my Klarna loan early?

    Yes! There's no penalty for early repayment.

    Early payments can be made anytime through the Klarna app or dashboard.

Can I change my payment dues dates?

    Yes, in most cases, you can extend your due date by up to 10 days.

• Log into your Klarna account or open the app
• Go to the specific order and look for the "Payment Options" or "Extend Due Dates" button
• Klarna may limit how often you can do this, and it depends on your payment history
• Click here --> to learn how to reschedule a payment 

My Klarna payment isn't going through. What should I do?

If your payment is failing, try the following:

1. Double-check your card details (expiration date, zip code, etc.)
2. Make sure your bank account has sufficient funds.
3. Try using a different card or payment method.
4. If the issue persists, contact Klarna support through the app or online chat.
   1. Klarna Help Center--Payment Issues

7️⃣ Important Klarna Policies

Click the links below to review:

Klarna's Privacy Policy

Klarna's Terms Of Service