Affirm Support

Created by Marisa Acosta, Modified on Tue, 13 May at 10:05 AM by Marisa Acosta

1️⃣ Welcome and Overview


If you’ve enrolled in our program using Affirm financing, this resource will guide you through managing your payments, accessing your account, and contacting Affirm for support.

This is a comprehensive guide that we put together to help you save time Googling and searching for answers when you need to manage your Affirm account.

NOTE – Unchained Leader is not affiliated with Affirm, any changes to your account and billing would need to be handled directly with Affirm. If you're looking to cancel your Affirm loan, note that Affirm will not be able to do this, you'll only be able to manage your loan i.e. update payment amounts or due dates.


2️⃣ How To Access Your Affirm Account

To access from your browser:

  1. Visit https://affirm.com/account 
  2. Log in with the email or phone number you used for financing.
  3. If you don't remember your password, click "Forgot password" to reset your password.

To access via the mobile app: 

We encourage you to download the Affirm app so you can easily manage your payment plan from your mobile device. Its not required, you can definitely access your account through the browser using the website above.


3️⃣ How To Manage Your Payment Plan


Steps to View & Make Payments:

  1. Log in to your Affirm account: Affirm Login

  2. Click on "Loans" to see active payment plans.

  3. Select a plan to see payment history & due dates.

  4. Choose "Make a Payment" if you want to pay early or adjust your plan.


Affirm AutoPay:


How to Change Your Payment Method:


4️⃣ What You Can Do Inside The Affirm Platform


✅ View your loan details (remaining balance, due dates).

✅ Change your payment method (switch from a debit card to a bank account).

✅ Set up AutoPay for hassle-free payments.

✅ Make an early payment without penalties.

✅ Check your Affirm virtual card balance (if used).

More FAQs: Affirm Help Center


5️⃣ How To Contact Affirm For Support

Phone Support: +1(855) 423-3729 (Available Mon-Fri 8am-8pm EST)

Email Support: help@affirm.com 

Live Chat: Available inside the Affirm Help Center: Chat with Affirm


6️⃣ Frequently Asked Questions (FAQ)

What happens if I miss a payment?

Affirm does not charge late fees, but missing payments may impact your credit score.

If you're having trouble making an upcoming payment, contact Affirm before your due date to discuss options.

Can I pay off my Affirm loan early?

    Yes! There's no penalty for early repayment.

    Go to https://affirm.com/account --> Select your loan --> Click "Make a payment"

Can I change my payment dues dates?

    It depends on your loan type. Contact Affirm Support for assistance: Affirm Contact

My Affirm payment isn't going through. What should I do?

    Check your payment method in your Affirm Account.

    If using a debit or credit card, ensure that it's not expired.

    Contact Affirm if the issue persists: +1(855) 423-3729.


7️⃣ Important Affirm Policies

Click the links below to review:

Affirm's Privacy Policy 

Affirm's Terms Of Service 



Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article